BDG Game - Privacy Policy

Information We Collect

Information you provide directly

When you register an account or interact with BDG Game, we may collect the following personal information:

• Full name and username
• Email address and mobile number
• Date of birth and gender
• Payment and transaction details (processed through secure third-party payment gateways)
• Government-issued identity documents where required for KYC verification under applicable Indian law

Information collected automatically

When you access our platform at bdggameindia.in.net, we automatically collect certain technical data, including:

• IP address, device type, operating system, and browser type
• Pages visited, session duration, and in-app activity logs
• Cookies and similar tracking technologies to maintain session integrity and analyse usage patterns
• Geolocation data (city or region level) to comply with jurisdiction-based access restrictions

Information from third parties

We may receive information about you from payment processors, identity verification partners, or social login providers if you choose to connect such services to your BDG Game account. We handle all such data in accordance with this Privacy Policy.

How We Use Your Information

Service delivery and account management

We use the information we collect primarily to provide, operate, and maintain BDG Game services. Specifically, we use your data to:

• Create and manage your account and verify your identity
• Process deposits, withdrawals, and in-platform transactions
• Enable gameplay, track scores, and maintain game history
• Provide customer support and respond to your queries

Legal and regulatory compliance

As a platform operating under Indian laws and regulations, we are required to use your information to:

• Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Maintain transaction records as mandated by applicable financial regulations
• Respond to lawful requests from government authorities or courts
• Detect, investigate, and prevent fraud, cheating, or unauthorised access

Platform improvement and communications

With your consent where required, we also use your data to:

• Analyse usage patterns to improve platform performance and user experience
• Send transactional notifications such as deposit confirmations and game results
• Share promotional offers, bonuses, and updates about new game features (you may opt out at any time)
• Conduct internal research and analytics to develop new products

Data sharing and disclosure

We do not sell your personal information to third parties. We may share your data with:

• Service providers: Payment processors, cloud hosting providers, and analytics partners who assist in operating BDG Game under strict confidentiality obligations.
• Regulatory authorities: Where required by law, court order, or government directive.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom we share data are contractually required to process your information only for the specific purposes described above and in accordance with applicable data protection laws.

Your Rights

Access and correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete data. You can update basic account details directly through your account settings or by contacting us.

Data deletion

You may request the deletion of your personal data. We will honour such requests subject to our legal obligations to retain certain records (for example, transaction histories required under financial regulations). Upon receipt of a valid deletion request, we will remove or anonymise your data within 30 days unless retention is legally required.

Withdrawal of consent

Where our processing of your data is based on your consent, such as for marketing communications, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To opt out of promotional messages, use the unsubscribe link in any email or update your notification preferences in your account settings.

Data portability

To the extent required by applicable law, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

Objection to processing

You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, subject to applicable legal exceptions.

How to exercise your rights

To exercise any of the rights described above, please submit a written request to us using the contact details provided in the "Contact Us" section below. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request to protect the security of your account.

Contact Us

For privacy-related queries or to exercise your data rights, please contact the BDG Game privacy team:

Email: [email protected]

We aim to respond to all privacy enquiries within 30 days of receipt.